A short cartoon with a voice-over and captions that shows the problem and how we solve it. Press play and turn your sound on.
Cartoon transcript for Recover a Hacked Account: the problem is shown first, then how Cyber Multimedia Solutions fixes it step by step. Email, Facebook, Instagram, X, Snapchat, TikTok or WhatsApp: the first steps are similar. We tell you what to do in the first ten minutes, then guide recovery through official routes and lock the intruder out.
A hacked account is usually the start of a chain: the intruder takes your email, then resets the passwords of everything else. That is why we start with the email address and phone number, then move to each account.
We keep the work lawful and honest. We do not break into accounts or claim special access to any platform. We guide you through the official recovery tools, prepare the evidence they ask for, and clean up afterwards.
If a stranger on social media offers to “recover” your account for a fee, treat it as a scam until proven otherwise.
Change the password of your email from a safe device, turn on two-step sign-in, and sign out of all other devices. We walk you through each click.
We list the accounts linked to that email and phone, and rank them: money and business first, then social media.
Each platform has its own official route. We prepare the details and proof for each one.
We set up stronger sign-in and keep a record for police or your bank.
Where we work: based in Kampala, Uganda, serving clients across Uganda and East Africa on site where needed, and remotely for international clients.
Secure your email first. Change its password from a clean device, turn on two-step sign-in, and sign out other sessions. Then message us.
No. They often take your money, and may steal more data. Use official routes, with our guidance.
Social media recovery starts from £300. After a short chat we confirm a fixed quote. A £100 booking payment is credited to your invoice.
A £100 consultation, credited to your invoice if you go ahead. Prices start from £300.
We guide you step by step through Facebook’s official recovery routes, secure the email and phone behind the account, and help you stop the intruder messaging your contacts. We have no secret access to Facebook, and we will never promise one.
We guide you step by step through Instagram’s official recovery routes, secure the email and phone behind the account, and help you stop the intruder messaging your contacts. We have no secret access to Instagram, and we will never promise one.
If your WhatsApp has been hacked, hijacked or locked, criminals can message your family, friends and customers pretending to be you. We help you take the account back, remove the intruder and lock it down.
We reply on WhatsApp, usually the same day.
Cyber Multimedia
