A short cartoon with a voice-over and captions that shows the problem and how we solve it. Press play and turn your sound on.
Cartoon transcript for WhatsApp Account Recovery: the problem is shown first, then how Cyber Multimedia Solutions fixes it step by step. If your WhatsApp has been hacked, hijacked or locked, criminals can message your family, friends and customers pretending to be you. We help you take the account back, remove the intruder and lock it down.
Account takeovers usually start with a code. A scammer tricks you into reading out your six-digit verification code, or a SIM is swapped, and the account is theirs. They then ask your contacts for emergency money in your name.
Recovery is a sequence: stop the damage, regain access through the proper routes, remove linked devices, and make the account difficult to take again. We guide that sequence and support you throughout. We do not break into accounts that are not yours.
We confirm what happened and warn your contacts quickly so no one sends money.
We guide you through the recovery routes with WhatsApp and your mobile network.
Unknown linked devices are removed and your settings are checked.
Two-step verification, SIM protection and recovery email are set up properly.
Where we work: based in Kampala, Uganda, serving clients across Uganda and East Africa on site where needed, and remotely for international clients.
No. We help you recover and secure your own account.
It varies. It can be quick when you still control the SIM and slower when a SIM swap is involved.
Turn on two-step verification, never share codes and review linked devices regularly. We set this up with you.
Yes. See our social media recovery service.
A £100 consultation, credited to your invoice if you go ahead. Prices start from £300.
If your social account has been taken over, or someone is copying your name, photos or business, we gather the evidence, file the reports and follow up until the fake is removed or access is restored.
We work through your phone’s online account and its hidden IMEI identity number to trace, lock and, where the situation allows, recover it, and to stop the thief reaching your data.
In most breaches nobody broke a firewall. A person was tricked. Staff are the weakest link in any organisation and also the cheapest to strengthen. We train your team in plain language, then safely test them.
We reply on WhatsApp, usually the same day.
Cyber Multimedia
